This website is operated to sell sports and fitness products online. By accessing or
using this website, you agree to the policies mentioned below.
1. Privacy Policy
We collect basic customer information such as name, phone number, email address, and delivery address only to process orders and provide customer support.
Payment information is processed securely through third-party payment gateways.
We do not store debit card, credit card, or UPI details on our servers.
Customer information is not sold, rented, or shared with any unauthorized third party. Data may be shared only with trusted partners such as courier services and payment providers for order fulfilment.
2. Product Information & Availability
We try to display accurate product descriptions, images, prices, and specifications.
However: Product images are for representation purposes only. Actual colour, design, or packaging may vary slightly. Product availability may change without notice. Specifications may change as per manufacturer updates.
3. Pricing Policy
All prices displayed are in Indian Rupees (INR) and inclusive of applicable taxes
unless stated otherwise.
In case of any pricing or listing error, we reserve the right to cancel the order and
refund the amount paid.
4. Order Acceptance
Placing an order on the website does not guarantee acceptance.
An order is considered confirmed only after successful payment and order
confirmation.
We reserve the right to cancel any order due to:
o Stock unavailability
o Incorrect pricing
o Suspicious or fraudulent activity
o Incorrect customer information
5. Shipping & Delivery Policy
Orders are usually processed within 1–2 business days after confirmation. Delivery timelines may range from 3–7 working days depending on location. Shipping charges, if applicable, will be shown at checkout. Delivery delays may occur due to courier issues, weather conditions, or
holidays.
6. Cancellation Policy
Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation is not allowed. For prepaid orders cancelled before dispatch, refunds will be initiated as per
the refund policy.
7. Return, Exchange & Refund Policy
Returns or exchanges are accepted only if:
o The product is unused
o The product is in original condition with tags and packaging
The request is made within 7 days of delivery The following items are not eligible for return or exchange:
o Opened consumables (shuttles, grips, strings, supplements)
o Innerwear or hygiene-related products
o Products damaged due to misuse or normal wear & tear
o Refunds (for prepaid orders) will be processed within 5–7 working days after approval and inspection.
8. Payment Policy
We accept secure online payments through UPI, debit cards, credit cards, net
banking, and COD (where available).
All online transactions are handled by certified payment gateways. We are not
responsible for payment failures due to bank or gateway issues.
9. Warranty & Authenticity
All products sold are 100% genuine and sourced from authorized distributors.
Warranty, if applicable, is provided by the manufacturer and subject to their terms.
Damage caused by improper use, accidents, or normal wear and tear is not covered
under warranty.
10. Limitation of Liability
We are not liable for:
o Delays caused by courier partners
o Manufacturer defects beyond warranty terms
o Misuse of products
o Indirect or consequential losses
Use sports and fitness products responsibly and as per manufacturer guidelines.
11. Intellectual Property
All website content including logos, images, text, and design is the property of the
website owner and may not be copied or reused without permission.
12. Grievance & Customer Support
Customers can contact us for any queries, complaints, or support through the
contact details mentioned on the website.
We aim to respond to all grievances within a reasonable time.
13. Policy Updates
These policies may be updated or modified at any time without prior notice.
Continued use of the website implies acceptance of the updated policies.
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